Your Design Factory FAQs

Unlimited Designs!
Unlimited Revisions!
One Set Fee!

Unlimited high-quality digital designs with limitless revisions, speedy two-day delivery on average, and the flexibility to pause or cancel your subscription at any time...

 your design factory. Here you will find all the digital designs you need

Your Design Factory 
Frequently Asked Questions! FAQs

What is Your Design Factory?

Your Design Factory is a subscription-based design service that provides unlimited access to high-quality digital designs for businesses and individuals.

Why wouldn't I just hire a full-time designer?

Good question! For starters, the annual cost of a full-time senior-level designer now exceeds $100,000, plus benefits (and good luck finding one available).

Aside from that, you may not always have enough work to keep them busy at all times, so you’re stuck paying for time you aren’t able to utilize.

With the monthly plan, you can pause and resume your subscription as often as you need to ensure you’re only paying your designer when you have work available for them.

Oh, and by the way, our designs are professionally created by experts, without the added costs.

What does the "Prime" subscription offer include?

The “Prime” subscription allows you to make one design request at a time and provides access to unlimited design resources, all for a monthly fee of $495.

What is included in the "Premium" subscription?

The “Premium” subscription offers the ability to make two design requests simultaneously, access to unlimited stock photos via Shutterstock, and more for a monthly fee of $895.

How long does it take to receive a design request?

On average, you can expect to receive your initial design and additional revisions within 48 hours on weekdays, ensuring a quick turnaround.

It can depend on you, too. How fast can you get us your design details? It’s up to you and how fast you respond. We will be very fast and professional on our side.

Can I make design requests at any time?

Yes, you can request designs day or night, offering you flexibility to submit your requests when it’s convenient for you. Your design will be placed in a queue to work on after the previous one is completed. 

Is there a limit to the number of revisions I can request?

No, there’s no limit to revisions. We’ll keep revising the design until you’re 100% satisfied with the result.

Can I cancel or pause my subscription at any time?

Absolutely! You have the freedom to pause or cancel your subscription whenever it suits your needs, ensuring flexibility and control over your commitment.

Please note that the monthly fees are effective for the entire month and are not prorated. 

Is there a minimum contract period for the subscriptions?

There’s no minimum contract period. Your subscription is on a month-to-month basis, allowing you to adapt it to your changing requirements.

Are there any hidden fees or extra charges?

No hidden fees. The subscription pricing is transparent, and you’ll only pay the monthly fee associated with your chosen plan. 

How do I get started with Your Design Factory?

To get started, simply choose the “Prime” or “Premium” subscription, sign up, and you’ll have access to our design services immediately.

Do you supply the content for websites, or do I need to provide it?

For website design, you will need to supply the content, including text, copy, and any images or logos you’d like to use. However, we do provide access to stock images to complement your design.

What is meant by "Unlimited Design"?

“Unlimited Design” means you can add as many design requests as you’d like to your design queue. These requests are addressed one at a time unless you’re subscribed to the Premium plan, then it’s two at a time. If the initial design doesn’t meet your expectations, revisions are also limitless.

What information should I include in my design request?

When making a design request, we require input in three straightforward categories: explain the design you’re looking for, upload reference samples or provide screenshots for clarity, and attach any necessary assets, including images, logos, color preferences, font choices, and text copy.

Why should I consider a subscription over hiring a full-time designer?

Great question! To begin with, the annual expense of hiring a full-time senior-level designer now exceeds $120,000, along with benefits (and finding one available can be challenging). Additionally, there may be periods when you don’t have a constant workload to keep them occupied, resulting in paying for idle time. With our monthly plan, you have the flexibility to pause and resume your subscription whenever necessary, ensuring that you only pay for design services when you have active projects, saving you money in the long run.

Is there a restriction on the number of design requests I can submit?

When you subscribe, you have the freedom to add as many design requests as you wish to your queue, and they will be fulfilled sequentially, one at a time.

What is the typical turnaround time for receiving my designs?

On average, the majority of requests are finalized in as little as two days or even less. Specifically, one-page websites and landing pages are typically completed within a two-day timeframe, while website projects are developed as quickly as you provide us with the necessary content.

What do I need to provide for a website?

We specialize in designing websites on the WordPress platform. To get started, we require your WordPress Admin login and password. Please note that we do not work on existing websites, but we can connect you with one of our developers for such requests. Our website design process begins from scratch and includes the use of stock images. We also strive to optimize websites for SEO to the best extent possible.

How do I request designs?

Design Factory offers a lot of flexibility in how you can request designs using the Basecamp.com account we create for you.

Common methods include direct uploads through sharing Google Docs, or even creating brief video briefings. Essentially, if it can be linked to or shared within Basecamp, you can send it to us for your design requests. You can upload your original request on www.yourdesignfactory.com/upload

By using Basecamp instead of phone calls we optimize the use of time for both of us. We can communicate faster and our entire team gets involved in completing your design requests quickly! 

How fast do you start working my request?

We get started with your first design submitted usually within hours of receiving your request. Completion will depend on your responsiveness to approval and other requests.

Is there a refund policy if I'm dissatisfied with the service?

Regrettably, we do not issue refunds as our work is of exceptionally high quality. But we will continue to work our assets off until you are satisfied with the work we’ve done for you!

Can I call if I have questions about my job being created?

It takes a lot of focus and concentration to complete your work in a fast manner as promised and phone calls often get in the way. However, I will provide you with a Basecamp login to monitor your progress, submit needed materials, and to deliver your proofs and completed jobs.

I’m never going to leave you stranded. You are just a Basecamp entry away from reaching us!

  • Request a design anytime, around the clock, through Basecamp.
  • Expect to receive your design, typically within 48 hours on weekdays.*
  • We’ll continue refining the design until it meets your absolute satisfaction.
  • One monthly fee! No contracts! Cancel or pause your subscription anytime.

CHOOSE A FLEXIBLE SUBSCRIPTION

Transforming your Business through Digital Design

What You Get at the Design Factory?

Unlimited Designs

Get as many designs and changes as you need. One monthly fee.

Super Fast Delivery

Average delivery is 48 hours after original order and revisions.

Fixed Monthly Rate

One monthly subscription fee. No surprises. No contracts.

Professional Designers

Amazing, experienced designers work on your design requests until its complete to your satisfaction!

Upgrade or Downgrade

Need more design work? Upgrade. Need less design work? Donwgrade. Cancel or Pause anytime.

Uniquely Designed for You

Designs are uniquely done for you and yours to keep and use as you like. Stock photos are included in all plans.

At YourDesignFactory, you'll find professional and affordable designs for your business.

Cost-effective, Professional Designs for Your Business!

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